Patients due to see a psychiatrist had their average wait time reduced from 24 hours to just 92 minutes at a major US medical complex through the use of telepsychiatry — remote videoconferencing support.

Psychiatrists have used telepsychiatry more extensively over the past year, especially when treating COVID-19 patients in isolation units. Patients have generally welcomed telepsychiatry, say researchers. But there are also downsides…

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